Effective Date: January 1, 2025

Royale de Grasse (“Royale de Grasse,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring a safe online experience when you interact with our brand. This Privacy Policy explains how we collect, use, and protect your personal information through our websites, services, and communications.

This Privacy Policy applies to the following domains:

www.royaledegrasse.com (primary e-commerce site)

We operate in accordance with best-in-class privacy standards, including those set forth by the California Consumer Privacy Act (CCPA/CPRA), General Data Protection Regulation (GDPR), and CAN-SPAM Act.

1. Information we collect

We collect the following categories of information:

a) Information You Provide Voluntarily

• Contact details (e.g., name, email, phone number)

• Shipping and billing addresses

• Payment information (processed via Shopify and other secure third parties)

• Marketing preferences

• Survey responses, customer service inquiries, and product reviews

b) Information We Collect Automatically

• IP address and device information

• Browser type and operating system

• Pages visited, referring pages, and session data

• Cookies, pixels, and similar tracking technologies

We may also use analytics services and third-parties (e.g., Shopify Analytics, Klaviyo, and Manhattan Minds, Google Analytics, etc.) to better understand visitor behavior.

2. How we use your information

We use your data to:

• Process and fulfill your orders

• Communicate with you about orders, promotions, and product launches

• Provide customer support

• Improve and personalize your experience with our website and marketing

• Comply with legal obligations

• Detect and prevent fraud or abuse

We do not sell, rent, or lease your personal data to any third parties.

3. Email communication & Opt-Out

We may contact you via email regarding purchases, promotions, or product updates. Emails may be sent using trusted providers, including Klaviyo, Shopify and Manhattan Minds.

You may unsubscribe at any time by:

• Clicking the “unsubscribe” link in any email

• Emailing us at: royaledegrasse6@gmail.com

We honor all opt-out requests promptly in accordance with the CAN-SPAM Act.

4. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

• Enable site functionality

• Remember your preferences

• Track site usage and measure the effectiveness of campaigns

You may manage or disable cookies in your browser settings.

5. Third-Party services

We use secure third-party platforms (e.g., Shopify for e-commerce). These platforms have their own privacy practices, and we encourage you to review their policies.

6. Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

• Access or request a copy of your data

• Request correction or deletion of your personal data

• Opt out of data sale or sharing

• Lodge a complaint with a supervisory authority

To exercise these rights, please email us at royaledegrasse6@gmail.com.

7. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from minors without verifiable parental consent. If such information is discovered, it will be deleted promptly.

8. Data Security

We take industry-standard precautions to protect your information, including encryption, secure servers, and access controls.

9. International Visitors

Our website is operated in the United States. If you are visiting from outside the U.S., your information will be transferred to and processed in the U.S., where privacy laws may differ from those in your country.

10. Policy Updates

We may update this Privacy Policy from time to time. When changes are made, we will revise the effective date above and notify users where required.

11. Contact Us

For questions or privacy-related requests, please contact:

Royale de Grasse
Email: royaledegrasse6@gmail.com